The Retail Owners Institute® is renowned for making the basics of retail financial management readily available to any retailer, anywhere, worldwide, 24/7.
To take advantage of this self-help resource, All it takes is a little desire…and a web browser!
People don't go into retailing to be financiers.
But few are attracted to the financial part.
That's why The Retail Owners Institute website has been built!
Or, in other words, The ROI enables any retailer, anywhere, to "Turn on your financial headlights!"
All of the content, resources and tools on The Retail Owners Institute site have been developed by and are the proprietary and copyrighted property of The Retail Owners Institute® and Outcalt & Johnson: Retail Strategists, LLC.
Patricia M. Johnson, CMC and Richard F. Outcalt, CMC
Co-Founders, The Retail Owners Institute®
Pat Johnson and Dick Outcalt, the Co-Founders of The ROI®, are recognized experts in strategic retailing. Working only as a team – Outcalt & Johnson: Retail Strategists, LLC – they have been consulting, publishing, and speaking professionally throughout North America since 1990. They focus exclusively on retail, or wherever retail is involved. They work with CEOs, CFOs, boards and owners of retail operations, as well as manufacturers or wholesalers expanding into retail, retail property owners or developers, equity partners, and lending institutions. In addition:
Pat Johnson is a graduate of Whitman College. Prior to founding her own strategic planning consulting practice, she was an officer of a national bank, director of a college news service, and co-published a national newsletter for practicing design professionals. She has served as a trustee of an independent K-8 school in Seattle. Pat is a Certified Management Consultant, the highest accreditation in management consulting, and is a member of the Institute of Management Consultants and the National Retail Federation.
Dick Outcalt is a graduate of Duke University, and earned an MBA in retailing from the University of Pittsburgh. He was an executive for a national department store organization, as well as the owner/operator of three independent specialty stores. He was president of both the Foundation for Private Enterprise Education and the Pacific Northwest Chapter of the Institute of Management Consultants, and also served as a national board member of IMC. He is a Certified Management Consultant, the highest accreditation in management consulting, and is a member of the Institute of Management Consultants and the National Retail Federation.