"If we can just hang on until things get back to normal."  Have you heard business people say that?  We have heard it a lot, and our response is always the same: "Don't wait anymore.  Things won't 'get back to normal.'  This is 'the new normal'!" 
What do we mean by "the new normal"?  We mean that there is a new set of rules and expectations. For retailers to survive, they must develop new ways of managing and directing their businesses.  For that, The ROI introduces a new and timely tool: "The Nine Stepper". read more ...

There's no one right answer, of course.  But here's a step-by-step process you can use for ALL of your strategic decisions.

Sound, solid management decision-making is a skill you can learn, practice and apply. read more ...

Strategically analyze, plan and refocus your store—not on merchandise or price, but on customers! The ROI's Retail Strata:G^® Business Wheel merges strategic marketing with strategic financial planning. By focusing on the customer who is most profitable for your business, you can more effectively make decisions about what financial changes can and should be made to maximize results and minimize risk.
Powerful, unique, and by retailers, for retailers. Get started today. "It's only the future." read more ...

Heart rate, blood pressure, breathing, body temperature—these are vital signs which give a quick assessment of a person’s health. Retail businesses have vital signs, too, which owners must carefully measure, monitor, and manage. Here's how to track the essential key ratios - or vital signs - of your store. Learn how to calculate each one in "retail time" - 12 seconds or less! read more ...