Since 1999, enabling retailers and store owners to "Turn on your financial headlights!"

Could “Owner Benefits” Be Killing Your Store?

One of the marvelous things about owning a store is the opportunity to indulge yourself in buying product for your own use, and at wholesale prices. How cool is that!

Frankly, it’s the reason a lot of retailers get into the business in the first place. In fact, the better you are as a buyer, the greater the “indulgence factor” can be! Unfortunately, when the practice gets out of hand, it can destroy what would otherwise be a healthy business. And is it ever easy to have it get out of hand!

Large family discounts and unpaid family accounts are a form of pilferage. This self-indulgence is every bit as damaging to your business as rampant theft.

Don’t "family discount" yourself into Chapter 11!

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Which Bank for You?

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Bankers - Where Are They When You Need Them?

Most retailers are constantly in and out of the debt market to finance daily operations. Having a reliable lender is vital to your success. Recognize that your banker - the "relationship manager" - is in fact a salesperson; the actual credit decision will be made by "the loan committee".

Your responsibility is to arm your banker to effectively present your request to the Loan Committee. And that demands that you "speak their language". Especially in today's economy, the need to speak "Conversational Banker-ese" is greater than ever.

Plus, consider carefully the pro's and cons of different types of financial partner you might approach. Let's start with an overview.

	Advantages	Disadvantages
Traditional Banks	Stability Array of financial services Many to choose from Competitive pricing	Lack of retail industry experience or focus Often slow to respond; impersonal Less interested in smaller transactions Generally available only to profitable companies
Private Equity Funds	Provide "hands on" value/added expertise Generally well-capitalized May provide access to industry and management expertise	Provide "hands on" value/added expertise (Yes, it's the good news/bad news thing!) Strict investment criteria Equity ownership required Required returns often 25% + Require track record of a proven concept
Asset-Based Lenders	Nontraditional transactions Fewer financial covenants Industry focused	Rigid documentation standards Higher transaction costs Onerous reporting Traditionally perceived as lending only to troubled companies

The Institute's Owner's Dashboard

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Focus on Your Financial Strength

Use The Institute's Owner's Dashboard Trend Form to track your progress. It's a simple - yet powerful! - three-step process:

Step 1: Enter LY results for five key ratios

Step 2: Enter This Year's Targets

Step 3: Each month (no later than the 10th of the month!) enter YTD results

Immediately see whether - and if so, where - you need to make adjustments now to achieve the results you want. "Lead time" is one of your most valuable assets. Use our Owner's Dashboard Trend Form to put time on your side.

(Need more info on these ratios, how to calculate them, and what they mean? See the Retail Finance Basics section here at The ROI. And, view this online webcast from The ROI Co-Founders for more about the Owner's Dashboard. Click here to download and printout your own master copy of the Owner's Dashboard Trend Form)

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